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How do I reschedule or cancel my interview?

Before you begin (requirements and contacts)

To reschedule or cancel your interview with NewYork-Presbyterian, use one of the methods below. Candidates selected to interview are contacted by phone or email, and interview details are confirmed via email. Have your interview invitation and your recruiter’s email address available.

Step-by-step: Reschedule or cancel your interview

  1. If you need to reschedule or cancel your interview, please update us as soon as possible using one of the following methods:
    • Click the reschedule link in your original interview invitation and select a new date and time.
    • Email your recruiter using the email address listed in your interview confirmation email.
    • Use chat (Monday through Friday, 8am–6pm). This is the chat at the bottom right of your screen. Select the category "New Hire & Onboarding or Interview Scheduling" to reach the right team quickly.
    • Submit a request through HR Connects (the HR support page) at https://hrc.nyp.org/hc/en-us/requests/new. Select the category "Career" and complete the requested fields so your message is routed quickly.
  2. If you are rescheduling or canceling on the day of your interview, also contact your Talent Acquisition Recruiter by sending a message to the email address at the bottom of your interview confirmation email. This helps ensure the hiring department is notified quickly.

What happens after you submit

Interview details are confirmed via email. If you make a same-day change and email your recruiter as noted above, it helps notify the hiring department quickly.

Contact details for help

Contact HR Connects through the chat at the bottom right of your screen.

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