How do I submit documents if Certiphi can't verify my prior employment?

Overview

As part of NewYork-Presbyterian’s new hire onboarding, your employment history is verified. If our background screening vendor Certiphi (background screening vendor) cannot verify your prior employment, you may be asked to submit additional documentation. Acceptable documents include letters of verification from a prior employer, pay stubs, W-2s (Wage and Tax Statement), or 1099s (Miscellaneous Income). Before sending any documents to NYP, please redact confidential or personal information such as date of birth, Social Security number, and salary.

Before you begin

You may need to request your IRS Wage and Income transcript. This transcript shows data the IRS received from information returns provided by individuals on Forms W-2s and 1099s. It is available online for up to 10 prior years.

• Your Social Security number, date of birth, filing status, and mailing address from your latest tax return
• Access to your email account
• Your personal account number from a credit card, mortgage, home equity loan or line of credit, or car loan
• A mobile phone and U.S.-based mobile phone number

Get your Wage and Income transcript online

1. Visit https://www.irs.gov/individuals/get-transcript.
2. Click Get Transcripts Online.
3. Click Create an account or log in (if logging in, skip to step 18; if creating a new account, continue to step 4).
4. Click Continue to acknowledge you need to register for this IRS service.
5. Click Yes to confirm you have the required personal information and materials to complete registration.
6. Click Yes to confirm you have one of the financial account identifiers to complete registration.
7. Click Continue to confirm you have a U.S.-based mobile phone number or a verified address to receive the verification code. You can receive the code by text (fastest) or by mail.
8. Enter your first and last name as it appears on your most recent tax return (exclude any middle initial).
9. Enter and confirm your email address and click Send code.
10. Open your email and find the message with subject "Confirmation Code: Verify your email address" from online.services@irs.gov. Enter the code on the IRS website and click Continue (the code is valid for 15 minutes).
11. Enter your date of birth, Social Security number, filing status, and address (this must match your most recently filed tax return) and click Continue.
12. Enter a financial account number and click Continue (used only to verify identity; you will not be charged).
13. Enter your U.S.-based mobile phone number and click Send message, or choose to receive the activation code by postal mail within 10 business days.
14. If you chose text message, enter the 6-digit activation code you receive and click Continue.
15. Create a username and password that meet the site requirements.
16. Choose a Site Phrase and Site Image and click Continue.
17. You should receive an email with the subject "User Profile has been created" from online.services@irs.gov.
18. On the IRS website, select Income Verification as the reason you need a transcript.
19. Leave the Customer File Number blank and click Go.
20. Download and save your Wage & Income Transcript for the years requested by your HR Connects Onboarding Coordinator.
21. Before uploading, redact any confidential or personal information such as date of birth, Social Security number, and salary.

Submit your documents

Foward your transcripts to your HR Connects Onboarding Coordinator.

For more information

Please contact HR Connects through the chat at the bottom right of your screen.